Five year guarantee
To support the high quality and first class engineering that has gone into their lock cases, the manufacturer gives a 5 year guarantee in a domestic environment (subject to conditions) against defects due to faulty manufacturing, workmanship or defective material. The manufacturer agrees to replace any defective product free of charge provided the product has been fitted in accordance with the fitting instructions and maintained correctly.

Conditions of guarantee

It is important that all lock cases are inspected and maintained properly to ensure safety is maintained. Once the device is fitted, the following regular maintenance is recommended:-


  • Any fixings that have worked loose should be re-secured
  • Any damaged attached ancillary devices (handles, escutcheons, etc...) should be replaced
  • Ensure there are no obstructions which prevent the unit from functioning correctly

Every three months:

  • Check for wear of ancillary devices

Fixing / Installation
Installation instructions are supplied with all lock cases. Provided the instructions are followed and the units are fitted by a competent person, these lock cases will offer a high degree of safety and security. No responsibility can be accepted by the manufacturer if the installation instructions are not followed.

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