To support the high quality and first class engineering that has gone into the Exidor range, the manufacturer gives a 10 Year guarantee (subject to conditions) against defects due to faulty manufacturing, workmanship or defective material. The manufacturer agrees to replace any defective Exidor product free of charge provided the product has been fitted in accordance with the fitting instructions and maintained correctly.

Conditions of guarantee

It is important that all panic and emergency exit hardware devices are inspected and maintained properly to ensure safety is maintained when exiting a building in any situation. Once the device is fitted regular maintenance is recommended.


  • Make sure the exit device functions correctly
  • Any fixings that have worked loose should be re-secured
  • Any damaged components should be replaced (spares parts page)
  • Ensure there are no obstructions which prevent the panic unit from functioning correctly

Every three months:

Fixing / Installation
Installation instructions are supplied with all the Exidor panic and emergency exit hardware. Provided the instructions are followed and the units are fitted by a competent person, the Exidor range will offer a high degree of safety and security. No responsibility can be accepted by the manufacturer if the installation instructions are not followed.

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