October 2010

We have a GEZE door closer fitted to one of a large complex of apartments constructed about 2002/2003. Not able to identify model. The door closes very quickly and with a bang. Would appreciate advice on how to adjust to operate better.

You can identify Geze door closers by their body size if nothing else is visible; for example the body of a TS4000 is 287mm long, a TS2000 is 226mm long and a TS1500 is 177mm long.  The door "closing very quickly and with a bang" definitely doesn't sound right, in fact it would do that if all the oil had leaked out of it (which might happen if it has been over-adjusted for closing speed, etc).  If you can identify which closer it is from its size, we can give some more help about adjustment, or check the relevant product page here on the website for technical pdfs.

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Interested in your Projeto 150G sliding door kit. Could you recommend a firm to make the actual frameless glass doors?

We don't make the glass itself, we suggest you try your local glass supplier.  National companies that can supply glass made to measure would be Pilkington and Solaglas.  We can supply a drilling diagram for the glass people.

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We have an internal door which is apt to slam when external doors are opened. Would the Geze TS1500 door closer actually stop a door from slamming?

Yes, the TS1500 will control the close, it has hydraulic adjustable closing speed, so you will be able to stop the door slamming.

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Is the slide bar on the L220 slide digital lock sprung loaded. In other words does it stay open when wound open or spring back shut?

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Can you recommend a door closer that would shut a residential property door as quietly and controlled as possible?

We recommend the Geze TS1500 as a good domestic door closer, it has variable closing force in two sizes, adjustable closing speed and adjustable hydraulic latching action and so gives plenty of controllability. If you are price conscious, the Eurospec F2003 door closer at £12.75 + VAT is also a good closer, less attractive to look at, but has a good degree of adjustability.

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We would like to fit concealed door closers to our back doors which regularly slam shut and consequently have cracked the external render around our door frames at our house. We are interested in the GEZE Boxer closers but would be grateful if you could advise if they are suitable for heavy wooden doors. Also can you advise if you can adjust the speed of close with these closers to provide a slow final shut to the door into the door-frame?

Geze Boxers are ideal for solid wooden doors.  The version with power size 3 - 6 is suitable for doors with a leaf thickness of at least 50mm, maximum weight of 180kg and leaf width of no greater than 1400mm.  There is one for lighter, smaller doors (the version 2 - 4).  Both the closing force and the closing speed are adjustable.

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We have some nice old bronze Geze floor springs at our hotel. Can you still supply them like that?

Yes, although you can also just replace the bodies, keeping your attractive aged plates (and saving a little money as well). Visit the TS500 floor spring and TS550 floor spring pages to select which model you need.

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Q: Do I need to use the cavity widening kit with the H30 Hideaway pocket door?

A: (from Doorstuff) You only need to use it if the door is between 36 and 44mm thick.  Without the cavity widening kit, your finished wall thickness will be 115mm, however you can use the cavity widening kit to increase your finished wall thickness to 120mm whilst using a 35mm thick door (all based on 2 x 1/2" thick plasterboards).  It is included in the kit.

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I need to put a digital lock on a door, but can I have a different code on either side of the door?

Yes.  The medium duty Lockey L2430 double sided digital lock will do that job.  The heavy duty Lockey L1150DS double sided also offers this feature.  The code can be the same on each side, or different.

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Spare parts for GEZE floor springs?

...Do you supply spare parts for the TS 500 floor spring door closers, as I need top plates 105 x 298mm? A: Yes, those cover plates (in Satin Stainless Steel finish) are available on the Geze floor springs page of the site.

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What products can be used under the EN 1125 standard?

EN 1125 covers panic hardware Push Bars and Touch Bar devices, which must be used in areas were members of the public have access, such as places of entertainment or public buildings. The standard requires these types of products to be used in areas were panic situations may occur due to users not being familiar with the means of escape and how to operate the device.

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How do I change the code on a digital lock?

If your lock is similar to our U120, these steps may help:- (1) Remove the lock from the door.  (2) Remove the 4 retaining screws from the back of the 'Outside Lock Body'.  Take extra care to keep the lock body on a flat surface, when you are removing the plate, because there are a lot of small components inside.  (3) You will now see that there are 5 red coloured key tumblers & 8 blue coloured keyless tumblers, plus one clear tumbler ('C' button).  (4) To change your code, push the 'C' button down and hold it.  You can then easily remove one or more of your key & keyless tumblers, using the tweezers supplied.  (5) Please note you should NEVER remove the 'C' tumbler.  (6) Please note the different shapes of tumblers before reinserting them back into the lock body. Firstly there is a difference in shape between the key & the keyless tumblers, illustrated below.  And secondly when re-fitting the tumblers into the lock body, they must be fitted facing the right way, again see illustration.  (7) After you have re-fitted the tumblers and made a note of the new code, please replace the metal plate with the 4 screws.  (8) PLEASE NOTE: With the spare tumblers provided, you can increase the number of digits in your code to 6 or 7, or reduce it to 4.

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Does the Exidor 305 accept a single euro cylinder?

Q: (from Julian) Does the Exidor 305 come with an external access device that accepts a single euro cylinder?  And can the euro cylinder be replaced? A: (from Doorstuff) The Exidor 305 mortice operator does come with a single euro cylinder, which you can replace with an other, for example a masterkeyed cylinder.  The cylinder operates a mortice night latch (included) which is morticed inside the door, rather than having an external outside access device.  We also supply the euro escutcheon in satin stainless steel.  If you especially wanted one with a separate outside access device, you could go for the Exidor 296 push bar on the inside together with the Exidor 302EC which also works with a standard single euro cylinder.

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I have a clinical room door that requires a system or closer that enables the door to be temporarily suspended open when the room is in use, what product can I use?

First of all, you need to identify if this is a fire door, as that fact will govern what kind of device you can use.  Hold open arms are available for some Geze door closers, but would be inappropriate for use on a fire door.