Meet the Team: Erika

Hi my is Erika Butland and I’m in technical sales here at Doorstuff. I recently passed the first year of my GAI Certificate of Architectural Hardware, and I’m now starting my second year of three. I love working at Doorstuff because I have an inquisitive mind and I enjoy solving issues with the customers, as well as learning and working out how certain products work in different situations. I also find it very rewarding to be able to explain products to the customer in a way they can understand, making their purchase simple and stress free.

You can usually find me on the phones helping customers with technical support, or at the desk of our showroom answering queries in-person.

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Canadian Bears vs. Door Handles

Back in March 2014, the Canadian city of Vancouver banned the use of lever door handles on outside doors in new buildings. The change sparked outrage as door knobs can be quite difficult for elderly or disabled people to operate. However the change in Canada and some US states such as Colorado has come as a way to protect people from others that can’t operate door knobs: Bears. Continue reading

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New Deputy Head of Security

Doorstuff have recently hired a new Deputy Head of Security, Tintin the Parsons Terrier. His security duties include searching people’s bags for nibbles, chewing shoelaces and generally annoying our Head of Security, Minka the Labradoodle. Our new security member comes in at a whopping 30cm tall and weighs a staggering 8lbs so don’t even think about messing with him.

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Great New Offer on Hold-Open Door Closer!

Doorstuff are excited to announce a new 28% discount off the ASSA DC340 hold open door closer while stocks last. The discount is only available until 30th September 2018 and customers must use the discount code at the checkout to obtain the lowered price.

Discount Code: YbjSX5 Continue reading

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New website launched this week

Doorstuff is delighted to announce the launch this week of their new website (www.doorstuff.co.uk). On the same domain as the old website, this platform promises improved functionality on smart phones and tablets as well as the reassurance of a secure server for the complete site, not just the payment areas. In addition to our complete range of quality door hardware, there are some exciting new product offerings, and additional technical data, drawings and PDFs. If you are familiar with the old site, the new one has been designed to work in a similar way with all your favourite categories in place, but if you need assistance our expert team are on hand for telephone support on 0207 099 2822.

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Doorstuff Celebrate 8+ Years As Members Of The Buy With Confidence Scheme

Some of the team photographed in the sunshine outside our Teignmouth HQ. We took this photo for an article the Plymouth Herald are writing about Trading Standards’ Buy With Confidence scheme, of which we have been a proud member for 8+ years. Accreditation for the scheme involves being audited by Trading Standards for business practices and customer satisfaction – they even contact a random sample of our customers to make sure we’re the “good eggs” we try to be.

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Bank Holiday Opening Times

We’re still open on Bank Holiday Monday and shall be in the office to answer phones, so if you have any questions or concerns feel free to contact us during normal office hours. Hopefully, therefore any bank holiday DIY jobs can be completed even if you need some information on a product. Unfortunately any orders placed on the bank holiday will not be shipped until Tuesday, however orders can still be made on the phones.

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We’re Here To Help!

Doorstuff will continue being open to answer questions and give assistance on the phones all day on both Friday and Monday, while on Saturday we will be open 9-12. Dispatches will wait until Tuesday but if you need advice on a product, you can still call during this bank holiday weekend.

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Spotted – driver makes delivery in the snow

Spotted – this morning one of ‘our’ delivery drivers (ASPRAY 24) going the extra mile to deliver in the snow.  This chap had parked on a layby at the main road and was setting off on foot up a snowy track into our village carrying his parcels.  What a star – proving they will get to you if at all possible!

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Snowbound again!

Monday March 19th: We’re not able to dispatch today due to the snow, and we’re on a reduced skeleton crew due to limitations on local travel, so do bear with us, normal service will be resumed ASAP!

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